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On the Visits screen, tap to start recording. When the visit ends, tap Stop, add the visit details (including who the visit is for), and tap Save Recording. AlignCare then creates your transcript and Nora visit summary.

• Your phone can stay in your pocket or bag, close to you, and still record well.
• A recording can be up to 60 minutes. AlignCare warns you at 55 minutes, then stops and saves the recording automatically at 60. For a longer visit, start a new recording right after.
• If something interrupts a recording, such as an incoming call, AlignCare pauses it and resumes on its own afterwards.

It depends on where you are. Most U.S. states let you record a conversation you're part of, but some require everyone's permission or that everyone be told. Look up your state in our guide to recording laws by state. Whatever the law says, asking your clinician first is usually the best experience.

AlignCare can't record a call on the same phone, because your phone pauses the recording while a call is active. There are two ways that work:

Option 1: use your phone's own call recorder, then import the recording. Everyone on the call hears that it's being recorded, and call recording isn't available in every country.

• iPhone (iOS 18.1 or later): during the call, tap the record button on the call screen. If you don't see it, tap More, then Record Call. After the call, open Notes, tap the audio, tap the More button (three dots) in the top-left, and save the audio to Files.
• Android with Google's Phone app: during the call, tap Record (on a Pixel, tap Call Assist, then Call Recording). After the call, tap the call in the Phone app's history, tap Share, and save it to Google Drive.
• Samsung Galaxy: during the call, tap Record call. The recording is saved automatically in My Files, in the Recordings folder.

Then import it into AlignCare.

Option 2: take the call on a computer or a second phone, on speaker, and record it with AlignCare on your phone.

First, save the audio where your phone's file picker can reach it:

• iPhone: in Voice Memos or the recording app, select the recording, tap Share, then Save to Files.
• Android: tap Share, Export, or Save in the recording app, and save it to Files, My Files, Downloads, or Google Drive.

Then, in AlignCare:

1. Tap Visits, then the + button in the top-right.
2. Choose Import voice memo / recording (on Android: Import audio recording) and tap Continue.
3. Pick the file, confirm when it was recorded, enter the visit details, and save.

Imported audio must be 60 minutes or shorter, and you can't import while a recording is in progress.

• When creating an appointment: tap Visits, the + button, then Add Upcoming Visit, and tap Add a question.
• For an appointment you already added: tap it and tap Add notes or questions above the record button. Or tap the pencil icon and use the Notes / questions for provider section.

Your notes also show on the record screen during the visit. After the visit is recorded, the visit's Notes button opens them, and Nora can check the recording against them.

Open a recorded visit, tap the globe button showing the language code (for example EN) in the top-right, and choose a language. The transcript and summary are translated; the audio itself isn't. If a visit was recorded in another language, AlignCare transcribes the language that was spoken and shows the summary in that language, and the globe button translates it. Translation is part of AlignCare Plus.

• Visit details (title, clinic, doctor, or who it's for): open the visit, tap the edit icon in the top-right, make your changes, and save.
• Summary or transcript: open the visit, go to the Summary or Transcript, tap its edit icon, make your changes, and tap Save. You can't edit while a translation is showing. Medication changes in the summary are synced to your Medication list.
• Upcoming appointment: tap Visits, tap the appointment, then tap the pencil icon in the top-right. Change the details and tap Save Changes.

• A recorded visit: swipe left on it in the Visits list, tap Delete, then confirm Delete.
• An upcoming appointment: tap it, tap the pencil icon in the top-right, tap Delete Visit, and confirm Delete.

Tap Search on the Visits screen and search by visit title, clinic, or doctor name.

On the Medication screen, add the medication. To fill it in faster, tap Take a photo of your pill bottle on the add screen to scan the label, then review the details before saving.

Medications mentioned in a recorded visit are added to your Medication list automatically and marked with a red dot, so you can review them.

Tap Medication in the bottom navigation. Under each medication is a row of days. Tap a day, check the circle for each dose taken, and tap Confirm. For an as-needed medication, tap the day and pick the time you took it.

• Tapping a medication reminder notification opens the log screen for that dose.
• Missed doses from earlier weeks: tap the medication, tap View details to open its calendar, and tap the day to log it.
• Future doses can't be logged ahead of time.

On the Medication screen, tap the medication. Change the details and tap Save, or tap Delete medication at the bottom and confirm. Deleting a medication also stops its reminders.

Both are Nora features in AlignCare Plus.

• Medication review: on the Medication screen, tap Review meds at the bottom for all your medications, or tap the review icon next to one medication.
• Adherence support: on the Medication screen, tap the arrow on the streak card at the top to open Streak details, then tap Nora adherence support. For one medication, tap it, tap View details on its streak, then tap Nora adherence support.

To share your progress, open Streak details, tap the arrow next to any month to open that month's report, then tap Share to post it to any app, or Save to keep the image in Photos.

Care Circle lets you share health details with the people who support your care, like a spouse, adult child, or caregiver. They see only what you share with them, and if you share nothing, they see nothing. Their access is always read-only, and you can take it back at any time.

Open a recorded visit and tap + Share at the bottom, or on the Medication screen tap + Share at the bottom, then follow the steps. If the person isn't in your Care Circle yet, you send them an invitation link from your own phone through any app, such as WhatsApp or Messages.

So you can confirm the right person joined. Anyone joining your Care Circle records a 5-second video of their face, and nothing you share reaches them until you approve it. The video is encrypted, and only the person who sent the invitation can play it.

To review it, go to Profile, Care Circle, then Review video (a reminder also shows on the Visits screen), and tap Approve video or Request a new video.

1. Tap Profile, tap Care Circle, and tap the person.
2. Under Profile access, choose Myself or a shared profile.
3. Tick Visits and/or Medications, and choose Only new records or Past + future.
4. Tap Review and save access, then Confirm access.

New profiles are never added to anyone's access automatically.

• One visit: open the visit, tap the person's avatar next to the Share button, and tap Unshare. Or go to Profile, Care Circle, tap the person, and tap Revoke next to the record under Individually shared records. If you also gave them profile access, turn it off under Profile access too, or they'll still see it.
• Remove someone completely: go to Profile, Care Circle, tap the person, then tap Remove from Care Circle. They lose all access immediately.

No. Joining a circle doesn't share your health information; it only lets the circle owner share their records with you. To leave, go to Profile, Care Circle, then tap Leave under Circles I'm in.

A shared profile is for someone whose care you manage, such as a child, parent, or partner. It keeps their visits and medications separate and doesn't create a separate login. (Care Circle is different: it shares records with people who have their own AlignCare account.)

• Record a visit for them: when saving the recording, choose the person under Who is this visit for?. The Add Upcoming Visit form has the same choice.
• Their medications: on the Medication screen, tap their avatar at the top, then add or log medications as usual.
• Edit the profile: go to Profile, Shared profiles, tap the pencil next to it, make your changes, and tap Save changes.
• Delete the profile: tap the trash icon next to it, choose where to move their visits and medications, and tap Move data and delete profile.
• Share their records with a Care Circle member: go to Profile, Care Circle, tap the member, and choose the shared profile under Profile access.

Nora answers questions about your visits and health in plain language. Nora gives general explanations and suggested questions for your care team, not medical advice or a diagnosis, so check anything important with your healthcare provider.

• Ask about one visit: open the recorded visit and tap Ask Nora under the audio player.
• Talk instead of typing: tap the voice button on the right side of the message box, next to the send button.
• Hear a reply: tap the speaker icon under it.

The Nora library stores files Nora can use in your chats. Tap the menu button in the top-left of the Nora screen and tap Nora library. To add a file, tap + Add (or Upload file when the library is empty) and choose Take photo, Upload photo, or Attach file. Images, PDFs, and documents under 20 MB are supported; export Word documents as PDF first.

To use a library file in a chat, tap the + button in the message box, choose Nora library, and select up to 3 files per message.

Tap the menu button in the top-left of the Nora screen (on iPad the sidebar is always visible), swipe left on the chat, tap Delete, then confirm Delete. It's removed right away.

Only you, unless you choose to share them. Your recordings, transcripts, and notes are encrypted. We do not sell your data or run ads against it. Read our Privacy Policy for the details.

On Android, there's no consent step: every recording is transcribed and summarized automatically.

On iPhone, AI features need your consent first. Consent lets AlignCare create transcripts and summaries, and lets you use Nora and translation. For these, your recordings, your name, date of birth, and gender, and your chat messages and attachments are sent to OpenAI. The data is encrypted and isn't used to train AI models.

• To grant or revoke consent: go to Profile, then AI Data Consent, and tap I Agree or Revoke Consent. The app also asks the first time you use an AI feature.
• To process a recording saved without consent: open the visit, tap Enable AI Features under Unlock AI Insights, then tap I Agree.

Without consent, recording still works, but new recordings are saved without a transcript or summary, and Nora chat, translation, medication review, and adherence support are off. Existing transcripts and summaries stay.

AlignCare is available in 37 languages. Go to Profile, then Language. It applies to the whole app and to Nora.

• Password: go to Profile, Personal details, then Update password.
• Profile photo: tap Profile, tap the photo or initial at the top, then choose Take photo, Upload photo, or Upload from file.

Before you delete it, please email us at franklyn@aligncare.ai. We'd like to help with anything that isn't working first.

To delete it, go to Profile, Personal details, then Delete account, and enter the 6-digit code we email you. This permanently deletes your account and all your data, including visits and medication reminders. It can't be undone.

• If you've joined someone else's Care Circle, leave it first.
• Deleting your account doesn't cancel a subscription. Cancel it with Apple or Google first (see below).
• Can't get into the app? Use our data request form.

You can record and play back visits, build a private health record, and track your medications for free. AlignCare Plus unlocks unlimited text and voice chat with Nora, Nora visit summaries, translation, medication review, and adherence support. The Care Circle family plan gives Plus to you and everyone who accepts your invitation. Current plans and prices are shown in the app.

You can cancel anytime in your phone's Subscriptions settings:

• iPhone: open Settings, tap your name, then Subscriptions, choose AlignCare, and tap Cancel Subscription.
• Android: open the Google Play Store, tap your profile icon, then Payments & subscriptions, Subscriptions, choose AlignCare, and tap Cancel subscription.

Deleting the app or your AlignCare account doesn't cancel billing.

You keep access to your recordings and visit details, and you can keep recording new visits. Plus features stop at the end of the period you've already paid for.

Apple and Google handle billing, so refund requests go through them. On iPhone, use reportaproblem.apple.com. On Android, find the purchase in your Google Play order history.

• iPhone: if the app closes or your phone restarts mid-recording, reopening AlignCare shows a red banner: Unsaved recording recovered. Tap it and save, then start a new recording to keep going.
• Android: closing the app doesn't stop the recording. Reopening AlignCare shows Recording in progress; tap it to view. If the recording was stopped unexpectedly, the same red Unsaved recording recovered banner appears.

The visit card shows Audio processing failed. Tap to retry. Tap it to try again. If it still fails, email us at franklyn@aligncare.ai and we'll take a look.

Check that the file is 60 minutes or shorter, that it's saved where your phone's file picker can reach it (see importing a recording), and that no recording is in progress.

Go to Profile, then Notifications, and turn on visit and medication reminders. Also make sure notifications for AlignCare are allowed in your phone's settings.